Objects are never deleted in Log+Key. If a key is lost or a radio is retired, you archive it: it leaves the object list and no longer counts towards your stock. Its complete history is kept.
Object detail page: More actions, Archive, entering a comment and confirming; then the “Archived” filter
Before you start
You need the permission Archive – admins and owners by default. With Archive Comment (also admins and owners) you can add a comment when archiving.
Steps
- Under Objects, open the object.
- Click More actions → Archive.
- The Archive object dialog shows the transition Available → Archived and points out that the connection to the tag will be removed.
- Optional: enter a Comment on why the object is archived, for example “Key lost, lock replaced”.
- Optional: switch on Print receipt if you need a receipt for the archiving.
- Click Archive. There is no PIN prompt; Log+Key returns to the object list.
Only an available object can be archived: for an object someone has right now, the dialog does not open. Book the return first – for example via More actions → Receive object.
What happens next
- The link to the NFC tag is removed. The tag is free again afterwards and can be linked to another object – see Link an object to an NFC tag.
- The object leaves the normal object list. With Filter → Archived you still see archived objects.
- The History records the archiving as an event of its own; all earlier entries for the object are kept in full.
- In the lists under Types and Locations, the object counts in the Archived column.
- Archived objects do not count towards your plan’s object limit.
Archiving to get back within the object limit
If your stock is above your plan’s object limit – for instance after switching to a smaller plan – take-outs and returns are blocked. Archiving is then the only action left. Archive objects you no longer need until your stock is within the limit again. Details in Billing & Subscription.
Bringing an archived object back
There is a permission Dearchive for this. It is not set in any standard role – an owner grants it when needed under Managing roles and permissions.
Without this permission, an archived object only offers History under More actions. With the permission it works like this:
- In the object list, show archived objects via Filter → Archived and open the object.
- Choose More actions → Reactivate.
- The Reactivate object dialog shows the transition Archived → Available and points out that the connection to the tag is not restored.
- Click Reactivate.
The object is available again afterwards and counts towards the object limit again. Link an NFC tag again if needed – see Link an object to an NFC tag.
Related guides
- Objects
- Exchanging an object – when only an object’s photo changes
- Billing & Subscription – object limit