Key management for hotels & hospitality

The room card is sorted — the rest isn't

For guest rooms, hotels have long had a system: the locking system programs the cards, the PMS knows the occupancy. But alongside it there is a second set of keys that system never sees — offices, kitchen, storage, laundry, spa, plant rooms, roof access. That is exactly where Log+Key comes in: as a central register for every key, card and fob beyond the room door. Log+Key doesn't replace a locking system — it documents issues and returns, which is why it works with any system, including several at once.

Hospitality: often no system at all

Restaurants, cafés and catering businesses usually have no card system at all — but they do have keys to the kitchen, cold room, drinks store, till and back door, opening up in the morning and locking up at night. Who holds which key comes down to habit and trust. Log+Key turns that into a register that still gives you an answer when the question is about the temp who worked there three months ago.

External service providers without their own account

Laundry, maintenance, window cleaning: external providers don't need a Log+Key account. Your team scans the key out, picks the provider from the contact list and sets a return date — with a signature on the tablet if you want one. The live overview shows which keys are out of the building at any time, and email reminders chase overdue returns.

Shift work, seasonal staff, trainees

Hospitality runs on many hands — and changing ones. Seasonal workers come and go, trainees gain access to more areas step by step, reception and housekeeping work in shifts. With Log+Key every issue is assigned to a person — including the permanent one that only becomes relevant again when someone leaves. When they do, one glance at the system shows which keys and cards are still outstanding. No paper list, no memory gap. For issuing keys to new staff, there is a key receipt for employees as a free template.

Vehicles, tools and equipment included

The shuttle van, the maintenance team's power tools, radios, tablets: Log+Key manages not just keys but any object. Whatever is handed out gets scanned — and can be found again. More on our inventory management page.

Everyone on the team — no per-head surcharge

Log+Key is billed by the number of objects you manage, not per user. For a property with a large team, seasonal staff and trainees, that's the decisive difference: you create accounts for everyone who takes out or returns a key — reception, housekeeping, maintenance, kitchen — without the cost growing alongside. Nobody has to share a communal account to keep the invoice down; and that is exactly what makes the documentation meaningful in the first place. See pricing.

Several properties, one overview

For hotel groups, chains and multi-site hospitality businesses: each site works with its own terminal or smartphone, while management sees everything in one interface — with role-based access so everyone only sees what concerns them. And because Log+Key is built API-first, it can connect to your existing systems, such as your HR software — so joiners and leavers don't have to be maintained twice. More under integrations.

More background: Still handling key issues with lists or a key book? Here you'll find our key book comparison. You'll find a full overview of features and hardware on our software solution page for digital key management.