Handover stress is a thing of the past
Key management for property management firms
Flat and key handovers with tenants, owners, tradespeople and cleaners — Log+Key documents every movement, keeps to deadlines and takes the load off your back office.
- 10 keys or objects free 10 keys or objects free, for good
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With and without Log+Key
What goes wrong with keys in property management
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Without Log+Key: “Who has the key to flat 12?” – and nobody knows for sure.
With Log+Key: Live status shows where every key is, in seconds.
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Without Log+Key: The tradesperson forgets to bring the key back.
With Log+Key: Set a return deadline – Log+Key sends a reminder when it’s overdue.
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Without Log+Key: A key goes missing – and the question is who’s liable.
With Log+Key: Every handover is backed by a signature and a PDF receipt.
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Without Log+Key: Several properties, locking systems and tenant changes in a spreadsheet.
With Log+Key: All properties and locking systems in one search – even by address alone.
Handing keys to tenants and tradespeople
Every handover with a signature and a return deadline
Tenants, tradespeople or cleaning services sign on screen, and the PDF receipt goes straight to them by email. With a return deadline and an automatic reminder when a key is overdue.
Screencast: taking out a key ring from the object list, confirmed with an on-screen signature; it then shows “In use”
Built for property managers
Made for day-to-day property management
Log+Key was built together with professionals in care, property management, facility management and security. So it adapts to the way you work – not the other way round.
- Tradespeople and cleaning services don’t need their own account.
- Find keys by address or locking system.
- Caretakers see only the key movements, the office sees all master data.
- Hosted exclusively in Germany, with a data processing agreement template.
“With Log+Key we have finally found a reliable solution for managing our keys. It is intuitive to use and saves us valuable time and resources.”
Stefan Herff Managing Director, Immobilien Kompetenzzentrum Aachen — Kotzur Immobilien GmbH 
Live status and history
One search instead of a round of phone calls
Every key shows whether it is in the office or who has it right now. The history proves every checkout and return, even months later when the owners’ meeting asks about the master keys.
Screencast: searching for a vehicle key, its detail page and the history of every checkout and return
Many properties, many teams
Permissions and locations that match how you manage
Custom roles with fine-grained permissions, users limited to locations, external partners see only the items assigned to them. Property managers, accounts and caretakers all work from the same records.
Screencast: role management with the permissions matrix, three permissions of the custom role Shift lead are switched
Key management for property management firms
Tenants, tradespeople, owners — every handover documented.
Tenant handover with evidential value
Move-ins and move-outs are the critical moments: which keys did the tenant receive, which came back on move-out, which are missing? With Log+Key you document every handover with a date, the number of keys and (if desired) a signature on the tablet. In the event of a dispute you have an unalterable history — no "your word against theirs", just clear evidence. While you still work on paper, our key record for move-in and move-out helps; keep the inventory with the key register template.
Tradespeople and cleaning services without their own account
External parties don't need a Log+Key account. Your caretakers check the key out, select the tradesperson from the contact list (or enter the name freely), set a return date — done. The tradesperson signs once on the tablet when the record matters. The live overview shows all issued keys with their due returns at any time.
Multiple locking systems, multiple properties
Each key is its own record with master data: address, locking system, floor, tenant name, key number. Using the search, you can find keys even when you only know the address or the name of the locking system. For large stocks of 500+ keys, customers use Log+Key at the terminal in the caretaker's office — faster than any folder system. Which doors the keys of a system open is recorded in a master key plan; there is a free master key plan template for it.
Owners' associations, separate ownership and sensitive data
For owners' association management, sensitive resident data comes into play. Log+Key hosts exclusively in Germany, has a data processing agreement template and allows role-based access: caretakers see only the key movements, management sees the complete master data. More on the topic of security.
Sales or caretaking under the same roof?
Many management firms also broker properties — and for the estate-agent side of the business, with viewings, owners' keys and handovers after completion, we have a dedicated page: key management for estate agents. If an in-house caretaker service looks after your properties, it's worth a look at key management for caretaker services.
More background: Still getting by with an Excel key book? Here you'll find our key book comparison. The question of safe or software also arises for many management firms — we regularly combine the two. You'll find a suitable software solution on our overview page.
Voices on Log+Key
What customers say about us
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We always know which key is with which member of staff. Since introducing Log+Key, we spend noticeably less time tracking down where a key is currently kept.
Ilker SimonsOwner and Managing DirectorREAQ Immobilien GmbH -
With Log+Key, all key movements are finally captured digitally. This means our documentation requirements are met with considerably less effort.
Dimitrij GreckinProduct Manager, Home Emergency Call DistrictMalteser Hilfsdienst e.V. -
Key management with Log+Key — faster, safer, more efficient, smoother and finally digital!
Markus GonsiorHead of Emergency Call Services CologneJohanniter-Unfall-Hilfe e.V. -
This is what makes digitalisation really fun: it solved an everyday problem in a simple way.
Regina SchürenHead of Outpatient and Day-Care Nursing ServicesCaritas Krefeld -
Log+Key is a great example of what a committed and reliable team can achieve — a solution with real added value!
Stefan LattemannHead of Control Centre & ServicesDRK Kreisverband Region Kassel e.V.
Blog+Key
Key reading for property managers
More than keys
Your inventory works like a key too.
Tools, devices, vehicles, first-aid kits: anything your team borrows and returns, Log+Key manages just like a key — with an NFC tag, a complete history and stocktaking by scan. The key rack and the tool store share one system, one history and one login.
Frequently asked questions
Answers for your industry
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We're only 4 people — is it even worth it?
If you make the "who's got the key?" phone call a few times a week and lose 5–10 minutes each time, that quickly adds up to 1–2 hours a week. With 4 people, Log+Key usually pays off from this scale onwards. With the free tier you can try this out risk-free.
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How do tradespeople who don't have an account manage?
They don't need to. You scan the key out, select the tradesperson from your contact database or enter a name — and if needed, the tradesperson signs on the tablet. When the key comes back, you scan it in again. External recipients never need an account of their own.
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We manage flats with different locking systems — how does that work?
Each key is a separate record with its own master data: address, locking system, residents — all maintainable as fields. The search function reliably finds keys based on any of these criteria.
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What happens when a tenant moves out?
When they move out, you scan all the keys in ("tenant moved out"). For the new tenant, you scan them out again under their name. The key's entire history remains visible — important for legal protection in the event of damage.
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What about holiday homes when we're not on site?
Two ways: either you agree a handover point (a key safe with a code) where the key is deposited — and document the handover in Log+Key. Or you use a locking-system provider such as Kiwi, for which we are currently evaluating an integration.
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Where is our data held? Is it GDPR-compliant?
Hosting is exclusively in Germany, and a data processing agreement is in place. For property managers handling residents' data this is particularly relevant — we provide specific information on request. More on the topic of security.
Request a consultation
Log+Key for property management firms
Tell us briefly how many keys you manage and what's particular to your industry — we'll reply the same working day with a concrete proposal.
Special requirements?
We build bespoke solutions too
Our experienced development and design teams take on any challenge and deliver bespoke solutions as well. We look forward to hearing from you.