Key management for guarding and security services

Shift handovers without gaps

Guarding and security services work around the clock — property keys change hands at every shift change. With Log+Key, the handover is scanned in seconds: the incoming shift sees at a glance which keys it is taking over, and the history records who was responsible when. The handover book with last night's gaps has had its day.

Your clients' property keys

Master keys and property keys are a matter of trust — and, if lost, a matter of liability. Log+Key documents the intake from the client with the date, the number of keys and (if desired) a signature, and every internal movement after that automatically. If the client asks years later where a key ended up, you answer with the complete history instead of a file search. When you take over keys from a client, a key handover form fits — the template is free.

Clients and patrol areas kept apart

Set up each client or patrol area as its own location — say “North post”, “City centre patrol” or the client’s name. Every key belongs to a location, and for each employee you decide whether they see all locations or only the ones they’re assigned to. The object list, history and inventory can be filtered by location: when a client asks about their keys, you show exactly their stock and their movements — not an export across all clients. How to set it up is in the docs under Locations.

Immediately answerable in a response situation

When an alarm comes in, every minute counts. In the live overview, the control room sees straight away whether the property key is hanging in the store, sitting in the patrol vehicle or with a colleague — the response officer sets off with the right key instead of searching for it first.

Documentation for audits and clients

Whether it's a certification audit or an evidence obligation from the guarding contract: the key history is unalterable, timestamped and attributed by name, and can be exported as a report at any time. A well-regulated key process is a selling point in proposals to new clients — and your protection if something goes wrong.

24/7 operations: terminal and smartphone

At the guard post's key store hangs the terminal with PIN sign-in; on the move, any smartphone will do. The handover happens where it takes place — at the post, in the vehicle or at the property.

Subcontractors without their own login

When a subcontractor covers a shift or a property, they don’t need a login of their own. You add them as a contact and assign the key to them — with a signature right on the device if you like, and the PDF receipt goes to them by email. With a return date, the key is flagged as overdue once it passes, and you book the return with the same documentation. The history names the subcontractor as the recipient — years later, too. Step by step: Handing objects to external people.

More background: Guarding contracts often set out how property keys are taken over, kept and returned. For taking keys over from a client and issuing them to staff there are free templates: the key handover form and the key receipt. We’ve set out what a digital key management system has to deliver when clients ask for evidence — and why a key safe alone doesn’t answer “who had the key?”.